Refund Policy

Customer satisfaction is of utmost importance to us at Kerala Khadi Board online store.

Order Acceptance

Once an order is accepted and confirmed, it is considered final. We do not allow returns or refunds for any purchases made through our online website/app.

Exceptions

We strive for customer satisfaction; however, we cannot accommodate requests for returns or refunds. If you receive a damaged or defective product, please contact our customer support within 48 hours of receipt.

Customer Support

For any inquiries or issues regarding your order, please reach out to our customer support team:

• Email: keralakvib@gmail.com
• Phone: 0471-2471694
• Working Hours: 10 AM to 5 PM

Changes to the Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website/app.

Thank You

Thank you for your understanding and support of Kerala Khadi Board. We look forward to serving you!